Quality Policy

THE PASSION FOR DOING THINGS BETTER EVERY TIME

Quality: it’s what we live for

We work following a policy of absolute quality in all processes and areas: from the choice of raw materials to the decoration of our premises, from the training of our employees to the search for unique spaces.

This is how we achieve the excellence that defines us and give our customers a unique experience every time they visit us.

This is what makes us what we are.

OUR COMMITMENTS

COMMITMENT TO QUALITY

Since 2013 we have had a Quality Management System certified according to the UNE-EN-ISO 9001:2015 standard, focused on achieving full customer satisfaction. To this end, we make every effort to listen to you and meet your needs.

COMMITMENT TO FOOD SAFETY

We have an exhaustive program based on HACCP (Hazard Analysis and Critical Control Points) that guarantees our customers high-quality, healthy products. This system allows us to prevent possible problems and to respond quickly to unforeseen events.

LOCAL DEVELOPMENT

We are committed to the development of the areas in which we operate. That is why we promote local recruitment, work with local suppliers and actively collaborate with social and cultural events in the communities where we are located.

COMMITMENT TO HEALTH PROMOTION IN THE WORK ENVIRONMENT

In addition to complying with current regulations, at Grupo Abades we go a step further and offer our team the “Abades Cares for You” programme, which provides them with continuous occupational health and safety training to help them prevent injuries and take care of themselves.

COMMITMENT TO OCCUPATIONAL HEALTH AND SAFETY AT WORK

The team that forms part of Grupo Abades is our main asset. That’s why we work to provide you with a safe working environment through our occupational risk assessment programme.

CARDIAC-PROTECTED AREAS

All our establishments are equipped with defibrillators and our staff has the appropriate training to attend to a person experiencing cardiac arrest during the first few minutes.

COMMITMENT TO THE ENVIRONMENT

We are concerned about the care and protection of the environment, so we work to make our daily activity as sustainable as possible: we monitor energy consumption and water use, optimise our products, manage waste — all in order to achieve a cleaner environment.

EQUALITY PLAN

We work to achieve true equality of treatment and opportunities in our establishments. To this end, we have implemented a plan that includes various measures to promote hiring of women, equalise working conditions and prevent sexual harassment.

CORPORATIVE COMPLIANCE

We have a compliance programme for criminal prevention that allows us to identify risks and establish internal mechanisms for prevention, management, control and reactions to them, in accordance with Spanish Organic Law 5/2010 on the Reform of the Spanish Criminal Code.

TRAINING PLAN

We want our team to grow and develop both professionally and personally. That’s why we provide you with a continuous training programme that identifies your needs and gives you the tools to improve.