Calidad
con la seguridad
Food Safety
Quality: “Monitoring of efficiency parameters, food safety, environmental protection and compliance with occupational health and safety standards.”
To ensure all of this, we have a Food Quality and Safety Department that:
ENSURES COMPLIANCE WITH THE CURRENT HEALTH REGULATIONS
Within each centre, it develops all the documentation that supports the Hazard Analysis and Critical Control Points Self-Control System, which has its own Sanitary Registry and is part of the HACCP System.
TRAINS EMPLOYEES
They are trained regarding good handling practices, food allergies and intolerances to avoid any incidents.
MONITORS AND ASSESSES THE SERVICE
Based on a large deployment of indicators that allows us to constantly monitor, detect and improve.
MONITORS CUSTOMER SATISFACTION
To detect the degree of fulfilment of their expectations and needs, and make it possible to better adapt to their wishes.
PERFORMS INTERNAL AUDITS AND IN-HOUSE INSPECTIONS
To verify that the management system is implemented correctly, kept up to date and follows the reference models.
COLLECTS AND ANALYSES DATA
This is done as appropriate to determine the efficiency and adequacy of our production system, and to detect where improvements can be made.
